Privacy Policy

At Solaris Jewellery (“we,” “us,” “our”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect your data when you use our website solarisjewellery.com and interact with us.

1. Information We Collect

We may collect the following types of personal information from you:

• Contact Information: Name, email address, phone number, and shipping/billing address.
• Payment Information: Credit/debit card details or other payment methods (used only for processing payments).
• Order Information: Details about the products you purchase and your transaction history.
• Device Information: IP address, browser type, and cookies when you visit our website.

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders.
• Communicate with you regarding your orders or inquiries.
• Improve our website and services.
• Send you promotional emails if you’ve opted in to receive them (you can opt out at any time).

3. Sharing Your Information

We do not sell or share your personal information with third parties except in the following cases:

• Service Providers: We share data with trusted providers (e.g., payment processors and shipping companies) to complete your transactions.
• Legal Requirements: We may disclose your information if required by law.

4. Data Security

We take appropriate steps to secure your personal information and protect it from unauthorized access. However, no internet-based service is completely secure. By using our website, you acknowledge this risk.

5. Cookies

We use cookies to enhance your experience on our website and to analyze site usage. You can disable cookies through your browser settings, but this may affect certain functionalities of the website.

6. Advertising and Analytics Disclosure:

• If you’re using Google Analytics, Google Ads Conversion Tracking, or Remarketing/Retargeting tools, it’s a good idea to mention this explicitly in the privacy policy. Google often requires transparency about how data is used for advertising, especially with remarketing or tracking pixels.

7. Your Rights

You can:

• Request access to the personal information we hold about you.
• Correct any inaccuracies in your information.
• Opt out of receiving marketing emails by following the unsubscribe instructions in our emails.

8. Contact Us

If you have any questions or need assistance regarding this policy, please contact us:

• Email: privacy@solarisjewellery.com
• Phone: +92 (XXX) XXX-XXXX
• Instagram: @solariis.pk